Privacy Policy for EMS Syncro

Syncro ("Company", "we", "our", or "us") is committed to protecting the privacy and security of information belonging to its employees and authorized users. This Privacy Policy explains how EMS Syncro ("App") collects, uses, stores, and protects your information.

EMS Syncro is intended only for employees, project managers, administrators, and other authorized personnel of Syncro. By using this App, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

A. Location Information

The App requires access to your device's precise GPS location for attendance and workforce management.

Purpose of Collection

• Record employee check-in and check-out locations.
• Verify attendance at designated work locations.
• Support workforce and project management.

When Location is Collected

• While actively using the App.
• During attendance actions such as Check-In and Check-Out.
• Only after location permission is granted.

Permission

The App requests your permission before accessing your location. If permission is denied, attendance-related features may not function properly.

B. Account & Authentication Information

To access EMS Syncro, users must authenticate using company-provided credentials.

• Employee login credentials
• User account information
• Secure authentication tokens

Authentication tokens are securely stored using platform-provided secure storage.

C. Device & Usage Information

We may collect limited technical information including:

• Device type
• Operating system version
• IP address
• Browser information (web access)
• Date and time of access
• Application logs and diagnostics

This information helps improve security, performance, and reliability.

2. How We Use Your Information

• Authenticate authorized users.
• Enable attendance and location verification.
• Manage employee and project operations.
• Improve application performance.
• Prevent unauthorized access.
• Maintain system security.
• Comply with legal obligations.

We do not use your personal information for advertising or marketing.

3. Data Security

We use appropriate technical and organizational measures to protect your information.

• HTTPS encrypted communication.
• Encrypted authentication token storage.
• Access restricted to authorized personnel.
• Regular security monitoring and best practices.

Although we work to protect your information, no system is completely secure.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Company Administrators
• Human Resources (HR)
• Project Managers
• Authorized personnel responsible for operations

Information may also be disclosed if required by law.

5. Data Retention

We retain information only as long as necessary to:

• Provide employee management services.
• Maintain attendance and payroll records.
• Meet legal and contractual obligations.
• Resolve disputes and enforce company policies.

When employment or authorization ends, access to the App will be revoked. Data will be retained or securely deleted according to company policy and applicable laws.

6. Third-Party Services

The App communicates with Syncro's Employee Management System.

Website:
https://www.ems.syncro.co.in

The App may use Android and iOS platform services for secure authentication, storage, networking, and location.

7. Your Rights

Subject to applicable laws and company policies, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
• Withdraw location permission through device settings.

Disabling location permission may limit certain App features.

8. Children's Privacy

EMS Syncro is intended only for authorized employees and personnel aged 18 years or above. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with a revised Effective Date. Continued use of the App constitutes acceptance of the updated Privacy Policy.

10. Contact Us

Syncro

Email: sales@syncrosystems.co.in
Email: service@syncrosystems.co.in

Website: https://www.ems.syncro.co.in